Personal data and privacy
Updated on 2 November 2026
This English overview explains the processing of personal data described in Verde's legal material. Read the official notice before opening an account or providing personal details.
Handling personal information
When you visit or use the site, Verde collects, retains and uses personal data. Customers are responsible for supplying accurate, current information.
Grounds for processing and consent
Consent, contractual performance, legal duties or legitimate interests may provide the basis for processing. Where GDPR applies, consent can be withdrawn and rectification, restriction or deletion requested, subject to data retention duties.
Types of information and their purpose
Collected details may include name, birth date, address, email, phone, payment information, feedback, transaction records and technical logs. These support account administration, identity and security checks, payment handling, customer help and service improvements.
How information reaches Verde
Information comes from interactions with Verde and may also come from lawful third-party sources, such as support, payment, security or identity-check providers.
What the information is used for
Data may support service delivery, promotion administration, identity checks, abuse prevention, transaction handling and customer communications.
When information may be disclosed
External disclosure requires a legal basis. Data may be shared with consent, with service providers, to protect customers or Verde, or to satisfy a legal requirement.
Data access and marketing choices
You may ask what information is held, where it came from and how it is used. Disable marketing through settings, an unsubscribe link or a request to support.
Cookies and your preferences
Cookies maintain sessions and essential features and support preferences, analytics and advertising measurement. The Cookie Policy explains how to manage them.
Information needed for payments
A deposit or withdrawal may require necessary details to be sent to an external payment provider. Requesting that transaction authorizes processing needed to carry it out.
Verification and security processing
For identity, security, anti-fraud and anti-money laundering checks, Verde may compare details against databases and share them with verification providers, including providers abroad.
Measures to protect data
Technical and organizational safeguards are used by Verde, with suitable assurances required of suppliers. Complete security cannot be guaranteed by any online system.
Accounts belonging to minors
Verde's services are for people meeting the minimum age for the product and jurisdiction. If an account belongs to a minor, access may be closed and the data handled under applicable obligations.
Processing across national borders
Information may be handled in countries where Verde, its affiliates or suppliers work. Transfers governed by GDPR require a recognized basis and appropriate safeguards.
Policies on linked websites
Sites linked from Verde are independent and use their own policies. Read those policies before providing information to them.
Limits of online transmission
External networks and transmission services are outside Verde's control. Reasonable safeguards are applied, but sending information online retains some risk.
Accepting notices and later changes
Using Verde implies acceptance of its current notice. Legal, operational or technical developments may require revisions.
Data used for money laundering checks
Account and transaction monitoring may involve requests for identification, address evidence and other material. Verde may retain records and report suspicious activity where appropriate.
Keeping audit records
Retention lasts as long as service provision, security, disputes and legal duties require. A legal obligation may extend that period beyond account closure.